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	1.	No cover image available The impact of service quality on customer satisfaction and customer retention in the Zimbabwean Banking Sector / by Blessmore Nyamuzuwe. by Nyamuzuwe, Blessmore Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2012 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2012. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.33 NYA. Place hold Add to cart (remove)
	2.	No cover image available A study of the determinants of customer satisfaction in the mobile Telecommunications networks in Zimbabwe / by Tonderayi J. Chuma. by Chuma, Tonderayi J Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2012 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2012. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.33 CHU. Place hold Add to cart (remove)
	3.	No cover image available Improving innovative systems to enhance customer satisfaction in the regulation processes of medicines in Zimbabwe : the case of Medicines Control Authority of Zimbabwe / Elisha Kulube. by Kulube, Elisha., author Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Chinhoyi Chinhoyi University of Technology, 2014 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2014. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.33 KUL. Place hold Add to cart (remove)
	4.	No cover image available Customer satisfaction in the mobile telecommunications industry in Zimbabwe / Shelton Matope. by Matope, Shelton., author Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Chinhoyi Chinhoyi University of Technology, 2014 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2014. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.33 MAT. Place hold Add to cart (remove)
	5.	No cover image available Perceived service quality customer satisfaction and customer loyalty in the advertising industry in Zimbabwe / Leopold Mapfirakupa. by Mapfirakupa, Leopold., author Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Chinhoyi : Chinhoyi University of Technology, 2014 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2014. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.335 MAP. Place hold Add to cart (remove)
	6.	No cover image available An investigation into the relationship between customer satisfaction and brand loyalty : a study of Zimbabwe's cigarette manufacturing industry / Herbert Denhere. by Denhere, Herbert., author Chinhoyi University of Technology Edition: editions. Material type: Text; Format: print ; Literary form: Not fiction Chinhoyi : Chinhoyi University of Technology, 2013 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2013. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.33 DEN. Place hold Add to cart (remove)
	7.	No cover image available An assessment of customer satisfaction and retention used in the insurance sector in Zimbabwean : a case for first life Assurance Company. by Gapara, Lovemore Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction 2003 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2013. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: TK 5105 GAP. Place hold Add to cart (remove)
	8.	No cover image available The effect of service quality on customer satisfaction : a study of Zimbabwe's fixed-line telecommunications / Darlington Mumiriki. by Mumiriki, Darlington Chinhoyi University of Technology Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: 2013 Dissertation note: Dissertation (Msc.)--Chinhoyi University of Technology, 2013. Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: TK 5105 MUM. Place hold Add to cart (remove)

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