Results of search for 'su:"Service industries."' › Chinhoyi University of Technology Libraries catalog

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	1.	Service management and operations / by Cengiz Haksever. by Haksever, Cengiz Render, Barry Russell, Roberta S Murdick, Robert G Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi : Pearson Education, 2005 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 SER. Found in Open Library: Place hold Add to cart (remove)
	2.	Marketing services / by K. Rama Mohana Rao. by Rao, Mohana Rama K Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi : Pearson Education, 2005 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.13 RAO. Found in Open Library: Place hold Add to cart (remove)
	3.	Services marketing : integrating customer focus across the firm / by Zeithaml Bitner and Maru jo Valerie A. by Zeithaml, Valarie A Bitner, Mary Jo Edition: 3rd. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli : Tata-McGraw-Hill, 2003 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HD 9980.5 ZEI, ... Found in Open Library: Place hold Add to cart (remove)
	4.	Service management and marketing : A customer relationship management approach. by Gronroos, Christian Edition: 2nd. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester : John Wiley and sons, 2000 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1). Found in Open Library: Place hold Add to cart (remove)
	5.	Management in service industries / edited by Peter Jones. by Jones, Peter (ed) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Pitman, 1989 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 47.5 MAN. Found in Open Library: Place hold Add to cart (remove)
	6.	Managing services marketing : text and readings. / John E. G. Bateson and K Douglas Hoffman. by Bateson, John E Hoffman, K. Douglas Edition: 4th. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Fort Worth : The Dryden Press, 1999 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 BAT. Found in Open Library: Place hold Add to cart (remove)
	7.	Services marketing : people, technology, straegy. / Christopher Lovelock and Jochen Wirtz. by Lovelock, Christopher Wirtz, Jochen Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore : Pearson Education, 2004 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HD 9980.5 LOV, ... Found in Open Library: Place hold Add to cart (remove)
	8.	Trade in services : An answer book for small and medium-sized exporters. by International Trade Centre Series: (Trade Secrets Series) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Geneva : Itc, 2001 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 1414.4 TRA. Found in Open Library: Place hold Add to cart (remove)
	9.	Customer relationship management approach : integrated marketing strategy and information technology. / by William G. Zikmund, Raymond McLeod and Faye W. Gilbert. by Zikmund, William G McLeod, Raymond Gilbert, Faye W Edition: Student ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore : John Wiley and sons, 2003 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HF 5415.5 ZIK. Found in Open Library: Place hold Add to cart (remove)
	10.	Services marketing : concepts, planning and implementation. by Bhattacharjee, C Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Excel Books, 2006 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 BHA. Found in Open Library: Place hold Add to cart (remove)
	11.	The technological upgrading of service institutions : lessons from Asia / Tue Kell Nielsen. by Nielsen, Tue Kell Material type: Text; Format: print ; Literary form: Not fiction Publication details: London, UK : IT Publications, 1998 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9987.A32 NIE. Found in Open Library: Place hold Add to cart (remove)
	12.	Empowerment : HR strategies for service excellence / Conrad Lashley. by Lashley, Conrad Lashley, Conrad. Empowering service excellence Series: Hospitality, leisure, and tourism series Edition: [New ed.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford ; Boston : Butterworth-Heinemann, 2001 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 LAS. Found in Open Library: Place hold Add to cart (remove)
	13.	Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, Robert, 1953- Clark, Graham, 1949- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, Essex, England : Financial Times/Prentice Hall, 2008 Online access: Table of contents only Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 JOH. Found in Open Library: Place hold Add to cart (remove)
	14.	Services marketing : concepts, strategies and cases / by K. Douglas Houffman [et...l]. Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Australia : Cengage Learning, 2009 Availability: Items available for loan: Chinhoyi University of Technology Libraries (6)Location, call number: HD 9980.5 SER, ... Found in Open Library: Place hold Add to cart (remove)
	15.	No cover image available Services marketing [electronic resource] / Adrian Palmer. by Palmer, Adrian [spk] Series: Henry Stewart talks. Marketing & management collection. Principles of marketing Material type: Film; Format: electronic available online ; Type of visual material: videorecording Publisher number: 3069 Henry Stewart Talks Publication details: London : Henry Stewart Talks, 2012 Online access: Click here to access online Series Availability: Items available for loan: Chinhoyi University of Technology Libraries (1). Place hold Add to cart (remove)
	16.	No cover image available Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill Irwin, c2013 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 ZEI. Found in Open Library: Place hold Add to cart (remove)
	17.	Services marketing and management / Audrey Gilmore. by Gilmore, Audrey Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Response Books, 2003 Availability: Items available for loan: Chinhoyi University of Technology Libraries (1)Location, call number: HD 9980.5 GIL. Found in Open Library: Place hold Add to cart (remove)
	18.	Services marketing : people, technology, strategy / Christopher H. Lovelock. by Lovelock, Christopher H Wirtz, Jochen Chatterjee, Jayanta Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, c.2011 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HF 5415.13 LOV, ... Found in Open Library: Place hold Add to cart (remove)
	19.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, 2012 Availability: Items available for loan: Chinhoyi University of Technology Libraries (3)Location, call number: HD 9980.5 ZEI, ... Found in Open Library: Place hold Add to cart (remove)
	20.	Services marketing management : an international perspective / by Hans Kasper, Piet van Helsdingen, Wouter De Vries, Jr.(edited) by Helsdingen, Piet van Vries, Wouter de Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester ; New York : John Wiley, c1999 Availability: Items available for loan: Chinhoyi University of Technology Libraries (2)Location, call number: HD 9980.5 KAS, ... Found in Open Library: Place hold Add to cart (remove)

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